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Non-urgent advice: PROTECTED LEARNING TIME
On a number of days throughout the year the practice is closed for Mandatory staff training and development. We will be closed for Protected Learning on Wednesday 7th February from 1pm. There will be no clinicians available in the afternoon. Whilst the practice is closed please call 111 if you are unable to wait until the following morning.
Non-urgent advice: Patient Participation Group Notice
Our next Patient Participation Group meeting is being held at Sydenham House on Tuesday 30th January at 2pm. New members are welcome.
Non-urgent advice: Notice
To book a telephone consultation with a GP, please call the surgery from 8am or complete an e consult at 8am via the link on the website.
The GP will make two attempts to call, please note calls will be made from a withheld number.
Join Our Patient Group
Our Patient Participation Group is looking for new members, please contact reception or email kmicb.sydenhamhouseppg@nhs.net, if you would like to join us.
Hollington Surgery is based in Ashford, Kent and forms part of the Sydenham House Medical Group. Click here to view The Sydenham House Medical Group website.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
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If a GP or other healthcare professional believes you need onward care or investigations, you may be referred to secondary care services eg local hospitals.
Unfortunately, as has been widely publicised, the wait list to see hospital consultants can be long, depending on the specialty. If there is any degree of urgency, we will always highlight this in the referral letter. However, ultimately it is up to the hospital department to triage and allocate patients on the waiting list accordingly.
Please note, we at the Surgery are powerless to chase up hospital appointments on patients' behalf. We do not have any phone numbers that are not available to the public, and to do so would take time away from caring for other patients.
To find out about your status on hospital waiting lists, please refer to the below list of useful numbers that you can try 08:00 - 18:00 Monday to Friday, or 08:00 - 15:30 on Saturdays. Lines tend to be quieter in the evenings and at weekends.
East Kent Hospitals Clinical Area |
Direct Dial phone number |
Outpatient general enquiries |
01227 868686 |
2 week wait referrals |
01227 864240 |
Ophthalmology, ENT, Maxillofacial |
01227 864332 |
General medicine, Endocrinology, Diabetes, Neurology, Gastroenterology, Rheumatology, Respiratory, Cardiology, Dermatology, Gynaecology, Acute Paediatrics, Physiotherapy |
01227 864202 |
Trauma & Orthopaedics, Vascular, Urology, Colorectal, General surgery |
01227 866440 |
Medical imaging |
01227 868686 |
Pain Clinic |
0300 123 1753 |
Colposcopy |
01233 616700 |
Endoscopy |
01843 234395 (for 2ww endoscopies K&C Endoscopy Unit – 01227 783058 |
Cancer care nurses |
01227 868666 |
Kent & Canterbury Hospital |
01227 766877 |
Patient Experience Team (PALS) |
01227 783145 / 01227 864314 |